FAQ

Deutsch

Conditions

No, unfortunately not, this is prohibited for security reasons. Activating your card would also make no sense, as you will not be able to enter the building on the weekend because of his automatic locking system.

If you have taken one of the following subjects, you automatically have login authorization:

  • Elektrotechnik-Elektronik-Informationstechnik (EEI)
  • Energietechnik
  • Informations- und Kommunikationstechnik (IuK)
  • Mechatronik
  • Medizintechnik
  • Wirtschaftsingenieurwesen, Fachrichtung IKS (WIng-IKS Bachelor)
    (If you are studying WIng-IKS Master, you have to be activated manually. Please report to the admin. See CIP Admin contact page.)
  • Communications and Multimedia Engineering (CME)
  • Advanced Signal Processing and Communications Engineering (ASC)
  • Master Programme in Advanced Optical Technologies (MAOT)
  • Material und Werkstofftechnik (MWT / WW)
  • Nanotechnik
  • Advanced Materials and Processes (MAP)

Simply log in to the computer with your IDM user name and associated IDM password.

Pay an amount at Ms. Hespelein in the EEI office.

Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

The card only needs to be booked if you want to use the CIP during the semester break. The door can be opened without a card during the lecture period.

Contact the Mailbox of CIP EEI / WW and we will arrange the activation of your card.

Generally you will not get access. If you attend a course that takes place in our CIP rooms, you can get a login upon request. However, this only applies for a defined period of time, at most for the current semester. In this case, chargeable printing is not possible due to undefined billing modalities.

Actually nothing, your login is automatically deactivated.

If you still have money in your print account, you can have the remaining balance paid out. Download this form and hand it to Ms. Hespelein in the EEI office. You will then receive your credit transfer.

The CIP Rooms are accessible from Monday to Friday from 7:00 a.m. to 8:00 p.m. Closed on public holidays. During the lecture period, the door can be opened without an access card, except CIP-WW. Outside these times, the CIP-EEI door can only be opened with an activated FAU card.

Can I also go to the CIP on weekends?
No, unfortunately not, this is prohibited for security reasons. Activating your card would also make no sense, as you will not be able to enter the building on the weekend because of his automatic locking system.
Do I already have an CIP Account?
If you have taken one of the following subjects, you automatically have login authorization: Elektrotechnik-Elektronik-Informationstechnik (EEI) Energietechnik Informations- und Kommunikationstechnik (IuK) Mechatronik Medizintechnik Wirtschaftsingenieurwesen, Fachrichtung IKS (WIng-IKS Bachelor) (If you are studying WIng-IKS Master, you have to be activated manually. Please report to the admin. See CIP Admin contact page.) Communications and Multimedia Engineering (CME) Advanced Signal Processing and Communications Engineering (ASC) Master Programme in Advanced Optical Technologies (MAOT) Material und Werkstofftechnik (MWT / WW) Nanotechnik Advanced Materials and Processes (MAP) Simply log in to the computer with your IDM user name and associated IDM password.
How do I get a print account?
Pay an amount at Ms. Hespelein in the EEI office. Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
How do I have my FAU card activated for door locking?
The card only needs to be booked if you want to use the CIP during the semester break. The door can be opened without a card during the lecture period. Contact the Mailbox of CIP EEI / WW and we will arrange the activation of your card.
I am not taking a course that is assigned to the CIP Pools, can I still register?
Generally you will not get access. If you attend a course that takes place in our CIP rooms, you can get a login upon request. However, this only applies for a defined period of time, at most for the current semester. In this case, chargeable printing is not possible due to undefined billing modalities.
I finished my studies. What do I have to do?
Actually nothing, your login is automatically deactivated. If you still have money in your print account, you can have the remaining balance paid out. Download this form and hand it to Ms. Hespelein in the EEI office. You will then receive your credit transfer.
What are the opening times?
The CIP Rooms are accessible from Monday to Friday from 7:00 a.m. to 8:00 p.m. Closed on public holidays. During the lecture period, the door can be opened without an access card, except CIP-WW. Outside these times, the CIP-EEI door can only be opened with an activated FAU card.

Printing

In this case the print job is rejected by the system without a warning. You can only print to the associated printer on site. In the CIP pool EEI you can print on cipetlas1.e-technik.uni-erlangen.de and in the CIP pool WW on the printer cipwwlas1.e-technik.uni-erlangen.de.

No, unfortunately not. The RRZE’s print accounting system does not offer the possibility to view the queue. This will not change for data protection reasons.

Click on the green icon on the left of the taskbar. A window will then appear which always shows you your account balance live.

Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

Printing costs 3 cents for a single-sided sheet, 5 cents for a double-sided sheet. To be able to print you have to pay Ms. Hespelein . This money will be credited to your printer account.

Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

Are you in the CIP-EEI / WW? Money that you have on our print account only works in the CIP room EEI and WW. You cannot use it in other CIP pools, such as print in the library!

Credit is not the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

Do you have a printing account elsewhere? Then the window will show you the total of all accounts. Click on „Print Account“ and log in. Then you will see your balance separated by accounts. And since the CIP-EEIWW will most likely be empty.

Money is not the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

Download this form , fill it out and hand it to Ms. Hespelein in the EEI office. You will then receive your credit transfer.

Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

Then your print account is definitely empty. Check your print account and, if necessary, pay into Ms. Hespelein .

A empty print account can’t be the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.

When starting for the first time after a new installation, Windows does not yet know the printer. Just restart Windows again and the printer should be there.

Maybe you trying to print a PDF file directly from Firefox. Its PDF interpreter is very slow. Let the print job run. Save your PDF locally in the future, reopen it and then print it using the PDF program.

„MP Tray“ was selected as the paper source by mistake. Switch to any other cassette on the printer display and the job will then be printed.
Background: The multipurpose feeder refers to the single sheet feeder on the printer, in which there is usually no paper.

You want to print out a PDF? There are always some files that were created incorrectly and do not follow the rules exactly. Linux cannot cope with that. So try to print them out with Windows. Use the FAU Box to exchange the files or download it again.

Can I print in CIP EEI on CIP WW and vice versa?
In this case the print job is rejected by the system without a warning. You can only print to the associated printer on site. In the CIP pool EEI you can print on cipetlas1.e-technik.uni-erlangen.de and in the CIP pool WW on the printer cipwwlas1.e-technik.uni-erlangen.de.
Can I see who is in the printing queue in front of me?
No, unfortunately not. The RRZE’s print accounting system does not offer the possibility to view the queue. This will not change for data protection reasons.
How can I see my printing account balance?
Click on the green icon on the left of the taskbar. A window will then appear which always shows you your account balance live. Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
How does the print account work?
Printing costs 3 cents for a single-sided sheet, 5 cents for a double-sided sheet. To be able to print you have to pay Ms. Hespelein . This money will be credited to your printer account. Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
I got credit on my printing account but why does printing still not work?
Are you in the CIP-EEI / WW? Money that you have on our print account only works in the CIP room EEI and WW. You cannot use it in other CIP pools, such as print in the library! Credit is not the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
I have still money but why can’t I print anyway?
Do you have a printing account elsewhere? Then the window will show you the total of all accounts. Click on „Print Account“ and log in. Then you will see your balance separated by accounts. And since the CIP-EEIWW will most likely be empty. Money is not the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
My studies are finished. Can I get my money back?
Download this form , fill it out and hand it to Ms. Hespelein in the EEI office. You will then receive your credit transfer. Due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
Why can everyone print, except me?
Then your print account is definitely empty. Check your print account and, if necessary, pay into Ms. Hespelein . A empty print account can’t be the problem, because due to the tightened Corona measures, no amount currently has to be paid for printing in order to reduce personal contact.
Why has Windows no printer?
When starting for the first time after a new installation, Windows does not yet know the printer. Just restart Windows again and the printer should be there.
Why is my printing so painfully slow?
Maybe you trying to print a PDF file directly from Firefox. Its PDF interpreter is very slow. Let the print job run. Save your PDF locally in the future, reopen it and then print it using the PDF program.
Why is the printer always asking for missing paper in the multipurpose tray?
„MP Tray“ was selected as the paper source by mistake. Switch to any other cassette on the printer display and the job will then be printed. Background: The multipurpose feeder refers to the single sheet feeder on the printer, in which there is usually no paper.
Why is there only garbage on the printout?
You want to print out a PDF? There are always some files that were created incorrectly and do not follow the rules exactly. Linux cannot cope with that. So try to print them out with Windows. Use the FAU Box to exchange the files or download it again.

Tips

Open a terminal and enter the following command:

testquota <return>

A window opens showing you how much data you have and where your big memory files are.

The easiest way to do this is via the FAUBox to exchange files online within the web interface. Every user who has an IDM account automatically has a FAUBox account.

In Linux your windows home directory can also be reached via webdav.fau.de in your webbrowser with your idm credentials.

Click on the white dots in the lower left.

Just copy them into the directory: „/student_share„. This directory can be written and read by anyone and is available on all machines. But be careful: it is emptied every day at midnight!

You also can use the FAUBox to exchange files. Every user who has an IDM account automatically has a FAUBox account.

In order to be able to run a script longer without staying logged in, the runtime of the Kerberos ticket must be extended. The Kerberos ticket is an automatically created element after login, which verifies the successful login of the user. For security reasons, the status of the ticket must be updated by logging in again or by unlocking the display after at least 10 hours with the user password, otherwise all of the user’s processes will be terminated. With Linux commands on the command line, the runtime can be increased to up to 7 days.

Precise instructions can be found here from the RRZE (german language):
https://www.anleitungen.rrze.fau.de/betriebssysteme/linux/anbindung-an-die-kerberos-infrastruktur-des-rrze/kerberos-und-langlaufende-prozesse/

Windows can be started on a virtual machine if necessary. To do this, simply click on the Windows icon in the system tray. After it has booted, click anywhere on the window and log in as normal.
Attention: It is essential to shut down the Windows machine after the session has ended, otherwise Windows will start the next time that you are on the same computer with your login!

Did you clear your trash regularly? Empty it and you will have plenty of space again.

The RRZE offers each student 2 GB of storage space on a central Windows server. The same storage is used here. This windows home directory can also be reached via webdav.fau.de in your webbrowser with your idm credentials.

Click on the white triangle in the top right corner, then on your name and then on „Log Out“.

Your home directory is on the CIP server cip-eeiww2.rrze.uni-erlangen.de. Everyone has space for 20 GB of data. Incidentally, a login on the server is not possible, nor is it necessary, since all the directories that are required are mounted in all other machines.

Your home directory will now be mounted in /home/<idm user ID>. The easiest way to do this is to simply type „cd“ with no parameters.

Simply enter our CIP server:

cip-eeiww2.rrze.uni-erlangen.de.

This happens when you have exhausted your quota. Then only manual deletion using the console helps. Open a terminal and enter the following commands:

cd <return>
cd .local/share <return>
rm -r Trash <return>

Then log out once and log in again to be on the safe side, and everything should work again.

Then you don’t have a print account yet. Just click away. It’s normal and no big problem. If you have a print account, a window with the current account balance will appear instead.

Maybe this error message appears: „… always running“. In this and any other cases open a console and enter the following command:

Warning: any bookmarks will be lost and Firefox will be completely reset to the default settings.

cd <return>
rm -r .mozilla <return>

Then it should work again.

Can I access the computer from outside?
Of course: See instructions: Remotedesktop connection to CIP Pool EEI / WW
How can I check how much space I have used in my linux home?
Open a terminal and enter the following command: testquota <return> A window opens showing you how much data you have and where your big memory files are.
How can I exchange data between Linux and Windows and vice versa?
The easiest way to do this is via the FAUBox to exchange files online within the web interface. Every user who has an IDM account automatically has a FAUBox account. In Linux your windows home directory can also be reached via webdav.fau.de in your webbrowser with your idm credentials.
How can I find an overview of the installed programs in Linux?
Click on the white dots in the lower left.
How can I pass on data to others?
Just copy them into the directory: „/student_share„. This directory can be written and read by anyone and is available on all machines. But be careful: it is emptied every day at midnight! You also can use the FAUBox to exchange files. Every user who has an IDM account automatically has a FAUBox account.
How can I run a Linux script for more than 1 day without staying logged in?
In order to be able to run a script longer without staying logged in, the runtime of the Kerberos ticket must be extended. The Kerberos ticket is an automatically created element after login, which verifies the successful login of the user. For security reasons, the status of the ticket must be updated by logging in again or by unlocking the display after at least 10 hours with the user password, otherwise all of the user’s processes will be terminated. With Linux commands on the command line, the runtime can be increased to up to 7 days. Precise instructions can be found here from the RRZE (german language): https://www.anleitungen.rrze.fau.de/betriebssysteme/linux/anbindung-an-die-kerberos-infrastruktur-des-rrze/kerberos-und-langlaufende-prozesse/
How do I start Windows?
Windows can be started on a virtual machine if necessary. To do this, simply click on the Windows icon in the system tray. After it has booted, click anywhere on the window and log in as normal. Attention: It is essential to shut down the Windows machine after the session has ended, otherwise Windows will start the next time that you are on the same computer with your login!
I only have 10 MB of data but why does I still get the error message in Linux: Disc data exceeded?
Did you clear your trash regularly? Empty it and you will have plenty of space again.
Where are my Windows files?
The RRZE offers each student 2 GB of storage space on a central Windows server. The same storage is used here. This windows home directory can also be reached via webdav.fau.de in your webbrowser with your idm credentials.
Where can I find the button to log out in Linux?
Click on the white triangle in the top right corner, then on your name and then on „Log Out“.
Where is my Linux home directory and how much space do I have there?
Your home directory is on the CIP server cip-eeiww2.rrze.uni-erlangen.de. Everyone has space for 20 GB of data. Incidentally, a login on the server is not possible, nor is it necessary, since all the directories that are required are mounted in all other machines.
Where is my Linux home path? ‚cd /home‘ doesn’t work.
Your home directory will now be mounted in /home/<idm user ID>. The easiest way to do this is to simply type „cd“ with no parameters.
Which license server does Dr. Litho (Windows) need?
Simply enter our CIP server: cip-eeiww2.rrze.uni-erlangen.de.
Why can the trash no longer be deleted in Linux?
This happens when you have exhausted your quota. Then only manual deletion using the console helps. Open a terminal and enter the following commands: cd <return> cd .local/share <return> rm -r Trash <return> Then log out once and log in again to be on the safe side, and everything should work again.
Why do I always have an error message when I log into Linux?
Then you don’t have a print account yet. Just click away. It’s normal and no big problem. If you have a print account, a window with the current account balance will appear instead.
Why won’t Firefox start in Linux?
Maybe this error message appears: „… always running“. In this and any other cases open a console and enter the following command: Warning: any bookmarks will be lost and Firefox will be completely reset to the default settings. cd <return> rm -r .mozilla <return> Then it should work again.